Help us Help you


NHS 111 have introduced a new initiative of ‘Help us Help you’.

When to call 111

Call 111 to speak to someone if you need to:

  • discuss complex medical problems
  • discuss worries about a long-term condition
  • get end-of-life care, or report a death
  • report child protection or vulnerable adult concerns

Other ways to contact 111 if you have a hearing problem or need help in other languages

Waiting for a 111 callback?

The 111 callback service might be busy.

Get information about 111 callbacks

How 111 online works

111 online will not give you a diagnosis, but we will direct you to the best place to get help for your symptoms.

NHS 111 online is available in England only.